Technical Services

AgosIT Managed Services

  • Service Desk
  • Licensing Partner
  • Cloud and Onsite Backup
  • Remote Management
  • Managed Antivirus
  • Managed Device Patching
  • Network Monitoring
  • Hardware Purchasing & Support
  • Software Purchasing & Support
  • Web Support
  • Private & Public Hosting

AgosIT Service Desk

  • Single point of contact for all break/fix incidents
  • Single point of contact for all service requests
  • Flexible service for business requirements
  • Manage functional escalation to 3rd parties
  • 24 hour global coverage
  • Hardware and Software Support
  • Proactive management
  • Proactive resolution of incidents
  • Proactive monitoring

AgosIT Security Services

  • Automated Security Awareness Programmes
  • Phishing simulations
  • Penetration testing
  • Information assurance
  • Multi-factor authentication
  • Information Security audits
  • Implementation of Information Security Management Systems
  • Security policies and procedures
  • ISO27001 aligned for organizational compliance
  • Security Incident Management & Training
  • Vulnerability Management & Training
  • Risk Management & Training
  • Security Awareness Training
  • IT Security Assessments

AgosIT Remote Management Solution

  • Proactively checked for device health and alerts
  • Remote support capability
  • Automated maintenance tasks
  • Managed Antivirus service
  • Patch Management service
  • Automated incident creation
  • Web Protection service
  • Network Monitoring service

AgosIT Managed Backup Solutions

  • Onsite and Cloud Backup Solutions
  • Compliant to industry standards and practices
  • Managed and maintained by industry professionals
  • High availability
  • Proactively monitored
  • Ransomware and virus protection built-in
  • Business Continuity derived solutions
  • Minimal downtime
  • Affordable and automated

AgosIT Secure Email Gateway

  • Next generation threat intelligence
  • Anti-malware protection
  • Anti-ransomware protection
  • Phishing & Spear-Phishing protection
  • Impersonation detection
  • 5 antivirus scanning engines
  • Global and user controlled email preview, release and delete
  • Business continuity built in
  • Advanced email security
  • Positive domain name reputation

AgosIT Professional Services

  • Knowledge Management
    • User guides
    • Training guides
  • Problem Management
    • Known Error Database
  • Change Management
    • Documentation and process control
  • Release Management
    • Deployment
  • Web Design & Development

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