Technical Services

Managed Services
Service Desk
Security Services
Remote Management Solution
Managed Backup Solutions
Secure Email Gateway
Professional Services

AgosIT Managed Services

  • Service Desk
  • Licensing Partner
  • Cloud and Onsite Backup
  • Remote Management
  • Managed Antivirus
  • Managed Device Patching
  • Network Monitoring
  • Hardware Purchasing & Support
  • Software Purchasing & Support
  • Web Support
  • Private & Public Hosting

AgosIT Service Desk

  • Single point of contact for all break/fix incidents
  • Single point of contact for all service requests
  • Flexible service for business requirements
  • Manage functional escalation to 3rd parties
  • 24 hour global coverage
  • Hardware and Software Support
  • Proactive management
  • Proactive resolution of incidents
  • Proactive monitoring

AgosIT Security Services

  • Automated Security Awareness Programmes
  • Phishing simulations
  • Penetration testing
  • Information assurance
  • Multi-factor authentication
  • Information Security audits
  • Implementation of Information Security Management Systems
  • Security policies and procedures
  • ISO27001 aligned for organizational compliance
  • Security Incident Management & Training
  • Vulnerability Management & Training
  • Risk Management & Training
  • Security Awareness Training
  • IT Security Assessments

AgosIT Remote Management Solution

  • Proactively checked for device health and alerts
  • Remote support capability
  • Automated maintenance tasks
  • Managed Antivirus service
  • Patch Management service
  • Automated incident creation
  • Web Protection service
  • Network Monitoring service

AgosIT Managed Backup Solutions

  • Onsite and Cloud Backup Solutions
  • Compliant to industry standards and practices
  • Managed and maintained by industry professionals
  • High availability
  • Proactively monitored
  • Ransomware and virus protection built-in
  • Business Continuity derived solutions
  • Minimal downtime
  • Affordable and automated

AgosIT Secure Email Gateway

  • Next generation threat intelligence
  • Anti-malware protection
  • Anti-ransomware protection
  • Phishing & Spear-Phishing protection
  • Impersonation detection
  • 5 antivirus scanning engines
  • Global and user controlled email preview, release and delete
  • Business continuity built in
  • Advanced email security
  • Positive domain name reputation

AgosIT Professional Services

  • Knowledge Management
    • User guides
    • Training guides
  • Problem Management
    • Known Error Database
  • Change Management
    • Documentation and process control
  • Release Management
    • Deployment
  • Web Design & Development

AgosIT Services

Strategic Services

Strategic Services

Supporting and aligning your business goals with technical solutions and regulatory compliance.

 Software Solutions

Software Solutions

Tailored, tested compliant industry software (SaaS) for operational and scientific use.

 CSV Services

CSV Services

Ensuring compliance and inspection readiness by engaging people and systems through quality control, guidance and configuration management.

 Technical Services

Technical Services

Managed and professional services to develop and evolve your organization’s requirements.
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